EMPLOYMENT OPPORTUNITIES

Employment Opportunities

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Director Business Development and Strategy

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The Director Business Development and Strategy is a direct client contact position responsible for leading all high value and in- scope contracted services ensuring that performance goals and cost commitments are met. They will work with business partners, vendors, top management, and stakeholders to align the organization’s vision, mission, and goals with its actions and outcomes using their leadership skills and business knowledge to develop, implement and lead a customer centric Account Service Team driving best-in-class TCE and Quality.

This is a senior role in steering the company towards sustainable growth and market leadership that involves leading and overseeing the development and execution of an organization’s strategic plans and initiatives. They will monitor and evaluate the performance and impact of the organization’s strategy, and recommend adjustments and improvements as needed. With continued focus on developing and communicating the organization’s strategic vision, mission, and objectives, coordinating implementation, and evaluation of strategic plans and initiatives. Leading and managing a team to build consensus for the strategy, monitoring and measuring performance, identifying potential risks, and recommending changes based on changing needs.

 

RESPONSIBILITIES

  • Develop and implement comprehensive business strategies to facilitate company growth, focusing on long-term goals and profitability.
  • Develops and nurtures senior management relationships with the customer and contributes to customer strategic business plan.
  • Demonstrated leadership capabilities, with a focus on team building, talent development, and fostering a culture of continuous improvement. Lead cross-functional team (WW and virtual) in the execution of strategic initiatives, ensuring alignment with overall business objectives.
  • Excellent communication, negotiation, and interpersonal skills, with the ability to influence and collaborate effectively at all levels of the organization.
  • Identifies revenue opportunities and supports pursuit activities.
  • Host regular Business Reviews and internal review meetings.
  • Develops strategies and processes with the customer in areas such as performance metrics and measure, escalation change management and communication.
  • Representing delivery of all services (all functions) to the customer manages customer expectations by developing performance metrics & reporting, escalation management & communication plan.
  • Owns cost target commitments for all business requirements as advised by business owner, developing, implementing & monitoring expense controls.
  • Ability to effectively and proactively manage risk for high to very high-risk projects.
  • Leads cross functional team including 3rd party vendors to ensure performance goals are met for all in scope services across all towers: identifying & analyzing gaps to develop & implement corrective actions plans.
  • Develops & manages account service delivery plan. Contributes to strategic account plan.
  • Develops solutions and participates in presales & change order negotiations.
  • Identifies incremental revenue opportunities and supports pursuit activities.
  • Develops and drives knowledge management strategies to drive organizational maturity. Supports team in execution of responsibilities removing barriers when necessary.
  • Creating a working environment that is conducive to individual growth, high performance, is challenging and rewarding.
  • Assures compliance with the company and customer’s HR, PR, legal, financial, ethics and government related policies, strategies, and processes.

 

Qualifications

  • Experience of 5+ years in similar role. An interdisciplinary background is essential.
  • Analytical and critical thinking, strategic and creative thinking, leadership and management, communication, and presentation, interpersonal and collaboration, organizational and project management, as well as adaptability and flexibility
  • Excellent influence & negotiation skill.
  • Proven Success: A track record of successful implementation validates strategic acumen.
  • Ability to apply business management, financial concepts & contracts knowledge to analyze business needs and develop recommendations.
  • Must be able to conduct analysis to identify and solve problems, develop innovative strategies, articulate the organization’s strategy clearly and persuasively, build positive relationships with stakeholders and partners and coordinate multiple strategic plans and initiatives, and adjust with the organization’s strategy as needed.
  • Working knowledge of SAP desirable.
  • Must have a knowledge of the manufacturing/logistics market, the ability to manage both clients and partners and have a thorough approach to problem solving and escalation management.
  • Ability to lead and coordinate large teams, often WW and virtual.

 

Location

The employee will work primarily from Copelas Limited’s operational base (which will be in Cork from Late 2024 – but which is subject to change).  Copelas Limited’s is open to agreeing to a hybrid arrangement, which would involve a mix of work from the operational base and remote work from home, as/if agreed with the employee’s manager. 

Nature of Contract

Permanent 

Salary

Negotiable

Regional Operations Director

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The Regional Operations Director will be influential in driving continuous improvement, vision, and leadership across the sites.

 

Duties & responsibilities will include:

  • Develop and implement strategic plans to optimize manufacturing processes, improve operational efficiency, and reduce costs while maintaining product quality.
  • Lead, mentor, and motivate the operations team, fostering a culture of accountability, collaboration, and innovation.
  • Establish and monitor key performance indicators (KPIs) to track operational performance and drive continuous improvement efforts.
  • Collaborate closely with cross-functional teams, including Copelas Outsourcing partners, engineering, IT, quality, and sales, to ensure seamless coordination and alignment of objectives.
  • Drive initiatives to regulatory compliance, and quality assurance without Clients
  • Identify and evaluate opportunities for expansion, process optimization, and technology adoption to support business growth objectives.
  • Develop and manage the operations budget to support strategic priorities.

 

Qualifications

  • 5 of progressive leadership experience in manufacturing operations, preferably within the building products industry.
  • Proven track record of driving operational excellence, implementing lean manufacturing principles, and delivering measurable results.
  • Management of the operations WW shared services teams to provide excellent service to our clients across the supply chain.
  • Strong analytical skills and business acumen, with the ability to analyse complex data, identify trends, and make data-driven decisions.
  • Act as a primary contact for Copelas outsource partner.
  • Work closely with Copelas Sales Representatives to close deals and identify upsell opportunities with customers.
  • Host regular Business Reviews (e.g., QBRs) with Partner to review performance SLA’s, identify any issues/concerns and work these concerns with the relevant functions.
  • Host regular internal client review meetings with management and Finance to review financial health of accounts, with the aim of maximizing return from clients.
  • Actively contribute to discussions regarding CPI sales offerings and portfolio of services including personal suggestions/observations, client feedback, industry trends etc.
  • Manage the primary relationship with CPI’s outsourced manufacturing partner in the EMEA region including:
    • Acting as escalation point for issues from Copelas Partner and vice versa.
    • Review of Key Performance Indicator metrics supplied by partner vs. agreed SLA’s.
    • Validation of Partner invoice to ensure volume and pricing are correct and to work any related issues with Partner.
    • Passing of Partner invoice once aforementioned issues are closed.
    • conducting regular reviews of Service Level Agreement and Statement of Work with Partner.

 

Required Education

  • Third-level qualification in Manufacturing/Operations Management desirable but not essential.

 

Required Experience

  • 5+ years as client account manager/operations manager.
  • Working knowledge of SAP desirable.

WW Client Account Manager

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Candidate will be a strategic, supportive partner for key clients at every stage of the relationship with Copelas Limited. Focused on building loyalty to ensure long term client retention, addressing customer issues, and assisting the sales team with upsells and renewals. 

Job Duties & Responsibilities

  • Act as primary contact for key clients throughout the lifespan of their accounts.
  • Responsible to ensure all SAP B1 Client sell price is correct.
  • Ensure Client billings are accurate.
  • Responsible to ensure all costs are accounted for and are invoiced out accordingly.
  • Host Business Reviews (e.g., QBRs) with clients to review performance vs. client SLA’s, identify client issues/concerns and work these concerns with the relevant functions.
  • Internal client review meetings with management and Finance to review financial health of accounts, with the aim of maximizing return from clients.
  • Follow up on any AR outstanding issues.

 

Qualifications

  • Qualification in Manufacturing/Operations Management desirable but not essential.
  • Experience of 5+ years as operations manager.
  • Working knowledge of SAP desirable.
  • Must have a knowledge of the manufacturing/logistics market, the ability to manage both clients and partners and have a thorough approach to problem solving and escalation management.
  • Excellent interpersonal, collaboration and communication skills.
  • Self-starter and able to work individually or actively contribute to a team.
  • Ability to analyse situations and make effective decisions.
  • Ability to multitask and creatively problem-solve.

 

Location

The employee will work primarily from Copelas Limited’s operational base (which will be in Cork from Late 2024 – but which is subject to change).  Copelas Limited’s is open to agreeing to a hybrid arrangement, which would involve a mix of work from the operational base and remote work from home, as/if agreed with the employee’s manager. 

Nature of Contract

Permanent 

Salary

Negotiable

Client Success Specialist

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Candidate would be responsible for managing the New Product Introduction process for client products. This would cover both the introduction of new products or revisions/upgrades of existing ones and the maintenance of existing products (Bill-of-material changes, engineering change orders etc.).

Candidate would also hold the primary responsibility for the Order Management functions for clients as well as some specific responsibilities in the Inventory Planning and Purchasing functions. Candidate will also act as the primary contact point for any Client, IT- or business-driven projects /upgrades to the SAP Business One system. Capturing time and progress on applicable project plans.

 

Job Duties & Responsibilities

  • Responsible for Bill-of-material management and ECO’s (engineering change orders).
  • Responsible for management of rework, buyback, and scrap requests with 3rd party Manufacturing partner.
  • Responsible for the supply of customized reports to clients and other functions, on request.
  • Responsible for the loading of manual sales orders and subsequent management of changes, issues, fixes, and inquiries.
  • Responsible for the primary operational relationship with the client and the actioning of client inquiries with other functions/regions and the 3rd party Manufacturing partner.

 

Qualifications

  • 5+ years in NPI/Customer Care-related role with experience in managing products and dealing with client operational queries.
  • Excellent interpersonal, collaboration and communication skills.
  • Self-starter and able to work individually or actively contribute to a team.
  • Ability to multitask and creatively problem-solve.

 

Location

  • The employee will work primarily from Copelas Limited’s operational base (which will be in Cork from Late 2024 – but which is subject to change). Copelas Limited’s is open to agreeing to a hybrid arrangement, which would involve a mix of work from the operational base and remote work from home, as/if agreed with the employee’s manager.

 

Nature of Contract

Permanent
 

Salary

Negotiable

Business & Finance Analysis

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Candidate would be responsible as the WW business analysist including specific financial tasks at month-end and during month, particularly during the transition phase before the implementation of the new system. This Candidate would also be responsible for identifying and implementing process improvements, documenting processes/procedures and managing specific requirements between business and IT (testing, documenting requirements) etc. Also, to actively support management in the supply of information for decision-making and to participate in those decisions, where requested.

 

Job Duties & Responsibilities

  • Responsible for analyzing current business processes and identifying opportunities for improvement. Based on cost and Lean methodologies.
  • Responsible for executing those opportunities for improvement either by automation with an IT Team or through business process re-design.
  • Responsible for specific finance-related tasks (to be defined) e.g. support in P&L compilation during system transition phase.
  • Responsible for supporting Finance team members in relation to existing processes.
  • Responsible for supporting Quality function in KPI management, ILOU matrix etc.

 

Qualifications

  • Third-level qualification in business-related discipline essential.
  • Background in Business analytics and high level of experience in e-Supply Finance, at least 1+ years of active involvement in that function.
  • Background in solutioning of business problems through automation or process improvement.
  • Background in quality, particularly process documentation and overall quality management of teams/business groups.
  • Background in collaboration with IT Teams in terms of requirements documentation, testing and implementation.
  • Background in e-Supply manufacturing and the understanding of the Supply Chain process of all related manufacturing functions.
  • Excellent interpersonal, collaboration and communication skills.
  • Self-starter and able to work individually or actively contribute to a team.
  • Ability to analyse situations and make effective decisions, particularly around process improvements and business process re-design.
  • Ability to multitask and creatively problem-solve.

 

Location

The employee will work primarily from Copelas Limited’s operational base (which will be in Cork from Late 2024 – but which is subject to change).  Copelas Limited’s is open to agreeing to a hybrid arrangement, which would involve a mix of work from the operational base and remote work from home, as/if agreed with the employee’s manager.
 

Nature of Contract

Permanent
 

Salary

Negotiable

Worldwide Quality & Training

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Candidate would be responsible for implementing and maintaining a worldwide quality and training system to ensure consistency, thoroughness, and measurability of training for all functions, across all regions. This Candidate would also have the related responsibility of ensuring that associated quality-related documentation exists for all functions and is reviewed and updated regularly.

The candidate should have a thorough knowledge of the quality documentation and be a subject matter expert for at least one of the specialist Manufacturing functions (i.e. Assembly Process, Media Room, e-Library or Demand Print).

 

Job Duties & Responsibilities

  • Responsible for worldwide rollout of an integrated quality system for the creation and storage of all processes, procedures and work instructions related to all Manufacturing and Backoffice functions.
  • Responsible for worldwide rollout of a comprehensive training solution using the ILOU (Instruct-Learn-Operate-Understand) approach and subsequent management with regional SME’s.
  • Responsible for the worldwide rollout of a complaints/feedback system for quality-related issues raised by clients and suppliers including timely follow-up and closure.
  • Responsible for the actual training and ongoing support to the outsource manufacturing partner
  • Responsible for suggesting opportunities for improvements and efficiency gains across the Manufacturing/Backoffice organization and progression of these improvements with Process Engineering Specialist.
  • Primary participant in any external Quality- or manufacturing-related audits (on-site in the EMEA region and remotely for US and APJ regions) and timely follow-up and closure of any audit findings.

 

Qualifications

  • Completion of auditing course related to manufacturing/ISO audits specifically:
    • ISO 9001:2015 Quality Management system auditor.
    • ISO 9001:2015 QMS Implementation & Auditing practices.
  • 3+ years in Quality-related role with experience in documenting and maintaining processes, procedures, work instructions and training guides.
  • Knowledge of ILOU approach to managing and measuring training.
  • Leading of internal and external manufacturing audits and action/closure of audit findings.
  • 5+ years as SME in specialist Manufacturing function
  • Excellent attention-to-detail and ability to compile quality documents in logical layout.
  • Excellent interpersonal, collaboration and communication skills.
  • Self-starter and able to work individually or actively contribute to a team.
  • Ability to analyse situations and make effective decisions.
  • Ability to multitask and creatively problem-solve.

 

Location

The employee will work primarily from Copelas Limited’s operational base (which will be in Cork from Late 2024 – but which is subject to change).  Copelas Limited’s is open to agreeing to a hybrid arrangement, which would involve a mix of work from the operational base and remote work from home, as/if agreed with the employee’s manager.
 

Nature of Contract

Permanent
 

Salary

Negotiable

Senior IT Specialist / Client Solutions Provider

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This employee would be responsible for managing the Copelas IT infrastructure as part of a worldwide team. This would include maintenance of servers, networks, and associated business applications, as well as actively contributing to solutioning business problems through automation e.g. application development etc. In addition, this employee would manage artwork and serialization file submission tasks to/from clients, as well as a Subject Matter Expert in the media used in the Media Room function managed by the 3rd party Manufacturing partner, and to provide assistance there when required.

 

Role Responsibilities include but not limited to:

  • Responsible for Desktop Publishing/Artwork/Manual Submission
  • Media Mastering
  • Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
  • Complete tasks and actions within defined deadlines
  • Communicate directly with staff across many departments to resolve issues.
  • Complete tasks and actions within defined deadlines

 

Experience/Knowledge Required

  • Label software configuration/automation.
  • Adobe Illustrator, Indesign, Acrobat Professional, Enfocus Pitstop Professional and Montax Imposer.
  • Knowledge of CD/DVD and USB mastering and duplication software

 

Competencies Required

  • Good communication skills, both written and oral
  • Proven ability to prioritize business requirements with a commitment and technical ability to resolve issues in a timely manner, while keeping clients appraised of the update.
  • Motivation and flexibility in working practices with a focus and commitment to carry out an efficient and effective job.
  • Ability to work on an individual and team basis.
  • Ongoing commitment to updating skills and knowledge.

 

Required Education

  • Third-level qualification in IT essential.

 

Required Experience

  • 5+ years in IT-related role in supporting Manufacturing teams.

 

Necessary Skills

  • Excellent interpersonal, collaboration and communication skills.
  • Self-starter and able to work individually or actively contribute to a team.
  • Ability to analyses situations and make effective decisions.
  • Ability to multitask and creatively problem-solve.

 

Location

The employee will work primarily from Copelas Limited’s operational base (which will be in Cork from Late 2024 – but which is subject to change).  Copelas Limited’s is open to agreeing to a hybrid arrangement, which would involve a mix of work from the operational base and remote work from home, as/if agreed with the employee’s manager. 

Nature of Contract

Permanent 

Salary

Negotiable

Accounts Receivable Specialist

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The Accounts Receivable Specialist will work on all regional SAP B1 databases. (EMEA, US, APJ). Candidate will be responsible for maintaining appropriate. collection efforts to ensure that debtor balances are paid in accordance with agreed payment terms. They will also produce accurate and timely customer invoices. They will need to provide key stakeholders of the business with accurate and reliable. information relating to debtors and cash collections. They will need to ensure that all. AR related period end requirements are completed accurately and in accordance with the agreed timelines.
 

Key Job Responsibilities

  • Ensuring payments due are received within credit terms
  • Chasing customers to follow up on any overdue invoices.
  • Dealing with customer invoice queries and liaising with colleagues to resolve these.
  • Raising credit notes, when necessary, after ensuring appropriate authorisation has been received.
  • Escalating details of any non-paying customers to the attention of appropriate management, regular reporting of same and proposing follow up actions.
  • Posting and allocating all payments to the SAP B1 system
  • Reconciling payments as per the received remittance/ Requesting remittances to ensure accurate posting.
  • Generating Client invoices on a daily/monthly basis.
  • Providing PDF invoices or statements to customers/ internal staff when requested.
  • Completing relevant paperwork and setting up new customers within the operations and finance systems, ensuring any relevant credit checks have been carried out, and CPI Management have approved any specific payment terms in advance.
  • Supporting the Finance Manager with producing and updating debtors reports with commentary, follow up actions for review, and expected cash receipt dates for use in cash flow forecasting and other management reports.
  • Monitoring of the AR e-mail inbox, ensuring all appropriate sales ledger e-mails are actioned in a timely manner.
  • Supporting the Finance Manager with any other ad-hoc requests.

 

Necessary Skills

  • 2 years of experience in a Credit Controller role.
  • Computer literate – intermediate excel, and any experience with accounting software.
  • Excellent written and verbal communication skills, with the ability to deal with people at all levels in a confident manner.
  • Patience and the ability to remain calm in stressful situations.
  • Must be able to juggle multiple priorities and thrive in a fast-paced environment.
  • Strong Team player, promoting a proactive approach within the Finance Team.
  • Analytical skills and thorough attention to detail
  • The ability to listen and negotiate with customers.

 

Location

The employee will work primarily from Copelas Limited’s operational base (which will be in Cork from Late 2024 – but which is subject to change). Copelas Limited’s is open to agreeing to a hybrid arrangement, which would involve a mix of work from the operational base and remote work from home, as/if agreed with the employee’s manager.

Nature of Contract

Permanent

Salary

Negotiable

Procurement Specialist

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We are looking for a dynamic Purchasing Specialist to join our company. In this role, you’ll be responsible for procuring company equipment, supplies, and services according to budget. Your duties will also include establishing positive relationships with our vendors and maintaining a detailed record of all purchase orders.

To ensure success as a purchasing Specialist, you should have excellent customer service skills and the ability to interact effectively with a variety of staff members in all departments. Ultimately, an outstanding Purchasing Specialist should have strong business acumen, as well as a detailed, nuanced understanding of the buying process.

 

Key Job Responsibilities

  • Manage WW buys to budget (as approved by Business Management Team).
  • Manage MRP actions.
  • Ensure the purchase price is always correct on SAP B1 at time of receipt.
  • License and maintenance contract date and cost management.
  • Reconciliation of Vendor Invoices for handoff to AP.
  • Advise on prepayments / accruals costings for Finance Team.
  • Drive correct treatment of current “*unallocated cost*” items to ensure complete Client billings of all costs.
  • Provide monthly spend reports to the Business Management Team
  • Build relationship and work closely with CPI Vendors
  • Onboarding / Set Up new suppliers to SAP B1

 
 

Location

The employee will work primarily from Copelas Limited’s operational base (which will be in Cork from Late 2024 – but which is subject to change).  Copelas Limited’s is open to agreeing to a hybrid arrangement, which would involve a mix of work from the operational base and remote work from home, as/if agreed with the employee’s manager.
 

Nature of Contract

Permanent
 

Salary

Negotiable

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